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Help and FAQs

About us

  • Rich & KatMeet Rich + Kat

    Meet Rich Clarke and Kat Shoob, the duo behind the 40 biggest songs in the country every Sunday from 4pm.

  • Big Top 40 studioOur studios

    Take a quick photo tour of the Big Top 40 Studios, our home on a Sunday afternoon.

  • Rich + KatContact us

    Want to get in touch with Rich + Kat? Find out how here.

Your questions

  • emailFrequently asked questions

    We all struggle from time to time so we've put together this handy little questions and answers page.

  • Help with Listening to Classic FM How to listen

    Want to know when, where and how you can listen to The Big Top 40 Show? We've got all your options right here.

  • Music PlayerPodcasting FAQs

    Want to know what podcasting is? Having problems downloading or subscribing to a podcast? Find out more here.

  • webMembership FAQs

    Got a question about signing up or logging in? Get the answers here.

About our chart

  • MP3 playersHow does the chart work?

    Find out more about The Vodafone Big Top 40 Chart is compiled.

  • Listen OnlineNew to iTunes?

    If you haven't used iTunes before, here's our quick guide on getting started and downloading music.

Legal bits

  • Terms & ConditionsTerms of use

    General terms and conditions of service for The Big Top 40 Show.

  • Lawyer with a gavelCompetition terms and conditions

    The Vodafone Big Top 40 Show and Global Radio's standard competition terms and conditions.

  • webPrivacy policy

    Find out what we use the data you enter on out website and how we keep your information safe.

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